Wipro Is Hiring
Designation: | SD Administrator |
Batch: | Recent-Batches |
CTC: | 3-3.35 LPA(Expected) |
Work Place: | Pune |
Experience: | Fresher |
Qualification: | Any Graduate |
Job Description:
Wipro Is Hiring Freshers For SD Administrator.We seek motivated Candidates to join our team as a SD Administrator. The ideal candidate will hold a minimum qualification of Any graduate and possess relevant experience in Communication Skills, Help desk, IT Support . Key responsibilities include
1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requests
6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner
7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles
8. Open to working in a 24×7 environment with rotating shifts and rotating weeks off, with a strong emphasis on teamwork, attention to detail, and effective communication. Candidates should demonstrate problem-solving abilities and a proactive attitude toward continuous improvement in their field
How To Apply?
- Click the “Apply Now” link below to begin your application process.
- Complete all required fields in the application form with accurate information.
- Review your details carefully and submit your application to be considered for the role.
For More Details & Apply: Click Here
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