Namecheap Is Hiring
| Designation: | Technical Chat Support Specialist |
| Batch: | Recent-Batches |
| CTC: | 3-5 LPA(Expected) |
| Work Place: | Coimbatore Hybrid |
| Experience: | Fresher |
| Qualification: | UG/PG degree in any stream |
Job Description:
Namecheap Is Hiring Freshers For The Technical Chat Support Specialist.We seek motivated Candidates to join our team as a Technical Chat Support Specialist. The ideal candidate will hold a minimum qualification of UG/PG degree in any stream and possess relevant experience in Excellent verbal and written English skills Willingness to work in rotational shifts (Morning, Evening and Night). Key responsibilities include Receiving and responding to questions, calls, emails, and chat messages from consumers and coworkers. Troubleshooting computer systems. Diagnosing technological difficulties. Creating accounts and granting access to computer systems, with a strong emphasis on teamwork, attention to detail, and effective communication. Candidates should demonstrate problem-solving abilities and a proactive attitude toward continuous improvement in their field.
What You Will Do:
As a member of our team, your primary role will be to provide technical chat and ticket support to our valued customers across the globe by answering their queries and helping them to understand Namecheap products & services based on their needs and assisting them configure our products.
If you are passionate about assisting people, troubleshooting and build a career in IT, this opportunity will certainly help you to do it.
Salary & Benefits:
We offer a competitive compensation package, including:
- Fixed start salary ₹20,000 and further growth based on performance
- Additional shift allowances
- Overtime allowance
- Monthly transport allowance for noon and night shifts or internet allowance
- Medical health insurance for the self and family
- Competitive vacation time
- A reward system with points you can earn and redeem for gift vouchers
- Team outings, team building activities in and outside the office throughout the year
- A comfortable office with snacks, espresso, and more teas than you can count
- Support of personal and professional development
- Career growth opportunities
Eligibility:
This exciting opportunity is open to individuals located in and around Coimbatore who meet the following criteria:
- UG/PG degree in any stream.
- Excellent verbal and written English skills
- Willingness to work in rotational shifts (Morning, Evening and Night).
Work Model:
Our current work arrangement involves a hybrid model, with employees working in the office for two days per week. This arrangement may be adjusted as necessary to meet the demands of the business.
Interview Process:
Our interview process consists of two levels:
- Level 1: A written test to evaluate your proficiency in the English language
- Level 2: A Skype interview with the team lead (TL) to assess verbal and client communication skills
Office Address:
Namecheap Web Services, 403, TIDEL Park, Peelamedu, Coimbatore -641014. (Near Hope College)
About the company:
Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today, Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 12 million customers and 17 million domains under management — and we’re just getting started.
Our culture is built on the values that we live every day; the way we work, the way we collaborate with our global network of colleagues, and the way we relentlessly innovate solutions that meet the emerging needs of our customers.
How To Apply?
- Click the “Apply Now” link below to begin your application process.
- Complete all required fields in the application form with accurate information.
- Review your details carefully and submit your application to be considered for the role.
For More Details & Apply: Click Here
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